Need Clarity? We've Got You Covered

Find quick, clear answers in our FAQs. It covers everything from setup to daily management for employers and employees.

General

Winngoo E-Pact is a UK-based workforce management platform designed to streamline HR processes between employers and employees.

Its purpose is to replace manual HR tasks with digital workflows, ensuring efficiency, transparency, and compliance.

It saves time, reduces administrative errors, and provides real-time visibility into employee records.

Employers can manage attendance, leave, documents, performance, and communication from a single dashboard.

Employees can monitor their attendance, request leave, update limited details, and receive announcements instantly.

Any UK industry with staff management needs—retail, services, healthcare, or office-based businesses—can benefit.

The name reflects an electronic pact built on trust, clarity, and accountability between employers and employees.

It combines simplicity, full feature access across all plans, and a UK-focused approach.

Yes. Even startups with fewer than ten employees can manage staff smoothly with the Basic plan.

It is best suited for small to mid-sized businesses, with plans supporting up to 30 employees.

Employer FAQs — Winngoo E-pact

Employer Dashboard

The dashboard shows total staff, attendance, active leave requests, and terminated employees in one clear view.

Yes. Attendance, leave, and document status update in real time as employees act.

Yes. The dashboard highlights employees who have not yet checked in.

Yes. Terminated employees appear in their own section for easy reference.

Yes. The “Special Mention” area highlights recognized employees selected by the admin.

My Account & Profile

Personal and location details such as name, contact info, and address.

Yes. Employers can edit contact and company information anytime.

Yes. Passwords can be updated from the settings section.

Yes. English is the default, but employers can change preferences in settings.

No. One primary employer account should be maintained for security and tracking.

Employee Management

It allows employers to view, search, and manage all employees efficiently.

Yes. They can add staff with details such as name, department, salary, and shift.

Yes. A profile picture can be uploaded when creating or editing a record.

Yes. Each employee can be linked to a department and shift time.

Yes. Any detail can be updated, such as designation or contact info.

Yes. A search option helps locate employees by name or ID.

Yes. Salary information is saved securely and editable when needed.

Termination Management

Yes. They can terminate any employee by entering reason, date, and remarks.

Yes. They remain listed in the Terminated Employees section.

No. They must be re-added as new employees if rehired.

Document Verification

Yes. Uploaded files can be reviewed and approved or rejected.

Yes. Comments can be included for clarification or re-upload requests.

Yes. Employees can correct and re-upload documents for recheck.

Yes. Winngoo E-pact uses secure storage for all document data.

Leave Management

Yes. All requests appear in one list with name, type, and status.

Yes. Approval or rejection can include a note for transparency.

Yes. The system instantly updates approved or rejected statuses.

Yes. Search and filters help find any request easily.

Attendance & Performance

Days present, absent, and total working days for each employee.

Yes. Attendance data is searchable by year and employee name.

Yes. The system automatically calculates totals and percentages.

Yes. Attendance summaries provide insights into punctuality and presence.

Announcements & Communication

Yes. Employers can create announcements visible to all employees.

They appear in each employee’s dashboard notifications.

Yes. Holiday names, dates, and status can be added or edited.

Yes. The announcement history is stored for record-keeping.

Subscription & Billing

Three plans — Basic (£12) for 1–5 employees, Standard (£24) for 6–25 employees, and Premium (£36) for 26–50+ employees.

Email support, live chat, advanced profiles, leave requests, employee records, and basic reports — ideal for small startups.

Attendance tracking, automated hours, document uploads, and detailed analytics — perfect for growing teams.

Real-time monitoring, unlimited leave setup, team communication, and advanced reporting with 24/7 support.

Employers can switch plans anytime from their subscription settings page.

No free plan, but affordable starting options are available to suit team size.

Basic – Email & chat, Standard – Business hour support, Premium – 24/7 chat and phone.

Payments are processed monthly based on the selected plan and employee count.

Yes. Employers can view invoices and download payment history for records.

Employee FAQs — Winngoo E-pact

Dashboard & Overview

Your dashboard displays your attendance, leave balance, announcements, uploaded documents, and daily check-in details.

You can log in only after your employer verifies and approves your submitted documents.

Yes. The dashboard automatically updates your total present days, remaining working days, and hours worked.

The dashboard shows your “Check In” and “Check Out” times along with break duration and total working hours.

The alert reminds you to contact HR if you want to modify or update any personal or job-related details.

Yes. All company announcements are visible in the “Latest Announcements” section of your dashboard.

Announcements may include updates, notices, holidays, or welcome messages shared by your employer or admin.

Yes. You can view all previous announcements in the announcement section.

Yes. Your attendance status and timing are recorded instantly when you check in or out.

Yes. The dashboard shows your total check-in duration and remaining working hours.

Profile & Account Management

You can view your personal, contact, and address details, along with your job title and assigned department.

No. To maintain accuracy, personal details can only be updated by the Employer upon your request.

Yes. You can update your password anytime from the “Change Password” section in your profile.

Yes. You can select your preferred language under “Account Settings.”

Use the “Forgot Password” option on the login page to reset it securely.

Yes. Your assigned team, department, and job role are displayed in your profile header.

No. These changes require Employer approval; please contact your employer for updates.

Yes. You can upload or update your profile picture directly from your profile section.

You can message your employer through the in-app support chat available in your dashboard.

Yes. All profile data is stored securely and visible only to you and your employer.

Attendance & Work Hours

Attendance is recorded automatically when you check in and check out.

No. Attendance entries are system-generated and cannot be changed by employees.

Yes. The “Attendance Log” section lists all dates, check-in/out times, and break durations.

The system will mark your checkout as incomplete; inform the Employer of the correction if required.

Yes. Your total check-in time and remaining hours are displayed on the dashboard.

Yes. The “Yearly Attendance” section summarizes your attendance for the entire year.

It indicates that your check-in time matched the scheduled working hour.

Yes. Use the attendance log to view records from earlier dates.

Yes. Your employer’s dashboard updates immediately after each check-in or check-out.

Yes. The dashboard tracks your break time duration automatically.

Leave Management

Go to “Leave Application,” choose your leave type, select start and end dates, and enter your reason.

You can see your leave balance, approved, pending, and cancelled leave totals.

Yes. You can select a range of dates while submitting your request.

Yes. Supporting files can be uploaded if your employer requires them.

You’ll receive a notification once your employer updates the status.

You can contact the Employer through support chat to request a cancellation.

Yes. All applied, approved, pending, or cancelled leaves are listed in your leave overview.

Leave categories like casual, sick, and earned leave are defined by your employer.

Yes. The leave section displays your total used and remaining leaves.

It gives a visual breakdown of your leave usage by category.

Documents, Notifications & Support

Yes. You can upload files such as ID proof, offer letter, or certificates under “My Documents.”

Each document shows a status like “Approved” or “Pending” once reviewed by your employer.

Yes. You can correct and re-upload any rejected file for re-approval.

The “Holiday List” section shows all upcoming holidays, dates, and day types.

You can chat directly with the Employer using the built-in support chat in your dashboard.